Version 1.0 – February 2022
In connection with the collection of the information, we act as data controller and we are therefore, according to the law, obliged to provide you with certain information about us and about why and how we use your information as well as what rights you have over your own information.
ProMeasure is responsible for the processing of your personal information in connection with your use of our website or when we in another context have a relationship with you, for example as a customer, business associate or business partner to us. This is described in more detail below:
Contact information of the data controller is as follows:
1454 Copenhagen K
Tel. +45 30 24 94 69
We are not obliged to have a data protection adviser, so any inquiries about our use of your personal information should be directed to us via the contact information above.
The purposes and legal basis for the processing of your personal data
We process your personal information in the following cases:
- When you visit our website
- When you contact us per. e-mail
- When you contact us per. telephone
- When you submit an inquiry via our website in connection with the creation of customer relationship
- When you are a customer with us
- When you are a supplier or partner to us or otherwise part of our network
- If you request insight into your personal information
- If you ask us not to contact you in the future
When you visit our website
When you submit an inquiry via our website, or contact us via email, we will store and process your contact information and the email correspondence itself. We use this information to answer your query, including providing you with any information about our products and services that you have requested. We may also choose to contact you via email or telephone a few times after your inquiry, to follow up on your expression of interest and ensure that we have answered your inquiry to your satisfaction. We do this out of our legitimate interest in providing you with accurate information.
Your request is registered in our customer service system and is subsequently stored in our mailbox and in our customer service system, which is located on servers in the EU. The request is subsequently processed exclusively via email correspondence to the email address that you have provided in connection with your request.
We do not utilize information you provide to us to reach any automatic decisions that may affect you.
If you are not a customer with us, email correspondence will be deleted 12 months after the last contact. If you are a customer with us, we will basically keep email correspondence for the entire duration of the customer relationship and up to 5 years after the customer relationship has ended.
When you become a customer with us
In connection with the creation of a customer relationship we collect and process the information that is necessary for us to create the customer relationship. This can be, for example, name, email, and telephone number. Our legal basis for processing your personal data when you become a customer with us is GDPR Article 6, para. 1, letter b) contract, as the processing of personal data is necessary for us to comply with our contract with you.
If you are a supplier or other partner
If you are a supplier, partner and/or otherwise part of our network, we collect business card information (ie. name, email, telephone number, etc.) in order to build cooperation and relationships between you, our company, and other relevant actors. in our network.
Our legal basis for using your personal data is “legitimate interests”. That is, our interest in processing the data overshadows your fundamental rights that we do not do so. The legal basis for this is Article 6 (1) of the Data Protection Regulation.
We have assessed that your fundamental rights as a person are sufficiently balanced in relation to your (and our) interest in you being part of our network and / or partner and thus allow us to collect and store your personal information.
If you request insight into your personal information
If you request insight, we will make a necessary identification of you before we disclose personal information to you. We do this to ensure that we do not unjustifiably disclose personal information that a fraudulent person has asked us to disclose.
In some cases, this will mean that we request a copy of your health card and / or photo ID, such as passport or driver’s license. It is our assessment that it may be among the means necessary to secure the identity and comply with the rules. However, it depends on the situation and our mutual level of knowing you.
Our legal basis for receiving additional identity information on you is Article 5, para. 2 and 6, para. 1 letter c of the Data Protection Regulation. This means that the legislation sets out some criteria for how we can legally meet your desire for insight.
If you ask us not to contact you in the future
If you specifically ask us not to contact you in the future, we will keep a copy of your request to register your request and comply with it not to be contacted.
The legal basis for receiving additional identity information on you is Article 5 (1). 2 and 6, para. 1 letter c of the Data Protection Regulation. This means that the legislation sets out some criteria for how we can legally fulfill your wish not to be contacted in the future.
If you do not want us to store your personal information, the consequence could otherwise be that we will contact you by mistake and against your wishes. Furthermore, it could mean that we cannot document that we have complied with your wish not to be contacted in the future.
Disclosure of personal information
We use external data processors and data controllers who have access to personal information from our website and in our systems to fulfill purposes of customer registration in customer system, bookkeeping, and for backup.
In general, we do not forward your personal information to countries outside the EU / EE0. Should this become necessary, this will be done in accordance with legislation, including securing the necessary basis for secure transfer.
Storage of your personal information
The company only stores your personal information for as long as is necessary to fulfill the purpose of processing your information. However, special rules may apply, and in certain areas it is possible for your personal information to be stored for a longer period of time. Below we have described how long we store your personal information, depending on your relationship with our company.
If you are a customer of ours, we store personal information so that we can document our customer relationships and bookkeeping to public authorities, should this become relevant. The legal basis is the Accounting Act § 10, para. 1. The Accounting Act is also called “Executive Order of the Accounting Act”. This personal information is stored for up to 6 years.
In addition, they are stored for the sake of the Limitation Act. The legal basis for this is the Limitation Act § 2 and 3. The Limitation Act is also called “Executive Order on the Limitation of Claims” (the Limitation Act). We want to be able to document this together with relevant correspondence that may have taken place with you. your personal information in connection with your customer relationship for up to 5 years after the end of the customer relationship.
If you are a potential customer, we will delete your personal information 1 year after the last contact. Here we emphasize, among other things, whether the correspondence indicates that you may return later, whether we have made an offer that is valid for a period and generally your interest.
We regularly review our cases and procedures so that we do not store more
personal data than is strictly necessary to fulfill the purposes set out above.
If you desire insight
We are responsible for not violating your personal rights. We therefore store your personal information in connection with a request for insight for up to 6 years. In this way, we can document that we have not acted incorrectly in connection with a request for access to your personal information.
The legal basis for this is the Limitation Act § 2 and 3 as well as the Data Protection Ordinance Article 5, paragraph. 2 and Article 82, Nos. 1-3. The Limitation Act is also called “Promulgation of the Act on Limitation of Claims”.
Your rights as registered
In order to create transparency regarding the processing of your information, we, as the data controller, must inform you of your rights.
You are at all times entitled to request information from us about, among other things, what information we have registered about you, what purpose the registration serves, what categories of personal information, and which recipients of information there may be. Also, information on where the information comes from.
You have the right to receive a copy of the personal data that we process about you. If you want a copy of your personal information, you must send a written request to email@example.com. You may be asked to document that you are who you say you are.
You have the right to have incorrect personal information about yourself corrected by us. If you become aware that there are errors in the information that we have registered about you, you are encouraged to contact us in writing so that the information can be corrected.
In certain cases, you have the right to have all or some of your personal data deleted by us, eg if you revoke your consent and we do not have another legal basis to continue the processing. To the extent that continued processing of your information is necessary, eg for us to comply with our legal obligations, or for legal claims to be established, asserted or defended, we are not obliged to delete your personal information.
In certain cases, you have the right to limit the processing of your personal data to only storage, eg if you believe that the information we process about you is incorrect.
In certain cases, you have the right to have personal information that you have provided to us provided in a structured, commonly used and machine-readable format and have the right to transfer this information to another data controller.
You have the right at any time to object to our processing of your personal data, with a view to direct marketing, including the profiling carried out to target our direct marketing.
Furthermore, you have the right at any time, for reasons relating to your personal situation, to object to the processing of your personal data, which we carry out based on our legitimate interests.
You have the right at any time to revoke a consent you have given us for a given processing of personal data. If you wish to withdraw your consent, please contact us at firstname.lastname@example.org. You have the right to submit a complaint to the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, at any time, regarding our processing of your personal data. Complaints can be submitted via email email@example.com or telephone +45 33 19 32 00.
We update the version number and date of this document each time it changes.